Yes, under most circumstances you can return items for a refund or exchange. Please contact me by email or phone within 4 days of purchase and let me know that you would like to return your items and the reason for return. However, a 10% handling and re-stocking fee will be deducted. All refunds/exchanges must be approved BEFORE the item is returned to Habiba Boho Boutique. Returns must be made within 7 days of receipt. Merchandise is to be returned in the same condition as when posted or sold to you. Receipt must accompany returned merchandise. Refunds are made for the amount of the item purchased, and less the 10% handling and re-stocking fee. Shipping costs will not be refundable.